Catering FAQ
We're here to help! Here are some frequently asked questions!
How Do I Place An Order?
You can place your online order here! You may also place an order by calling us at (917) 472 - 7682.
How Much Notice Do You Need For An Order?
In general, a 16 hour notice is required, however some menu items need a 48 hour notice. We allow last minute orders over the phone only.
How Much Notice Do You Need To Cancel An Order?
We require 24 hours notice to cancel orders. You will receive a full refund if you cancel your order in time.
How Do I Get A Catering Quote?
Please call us at (917) 472-7682 or you may place an inquiry here!
Do You Have A Minimum Catering Order Size?
We do not have a catering minimum for pick up orders. We have a $300 minimum for all deliveries.
Do You Deliver?
Yes. We deliver all over Manhattan and select neighboring areas. We can also make minor adjustments to our delivery map based on your location and order size.
Do You Have A Delivery Fee?
Yes. Our fee is typically 10% of the total order, but can vary depending on delivery location and order size.
Do You Set Up And Clean Up?
We provide set up and clean up services for an additional fee.
Do You Provide Wait Staff And Party Rentals Such As China, Flatware, and Glassware?
Yes. We provide wait staff for an additional fee. We can provide party rentals with 48 hours notice.
Do You Cater to Tax Exempt Parties?
Yes. We ask that you provide all necessary documentation before placing an order and that you order directly through us by calling (917) 472 - 7682, emailing us at cateringteam@honeybrains.com or by submitting an inquiry.
How Is The Food Presented?
We can package our food individually or on platters for larger events. Individual items are labeled to easily identify meals. For an additional fee, we can also present food on non disposable white ceramic platters and bowls.
How Much Food Comes In A Catering Tray?
Sizes are indicated next to the menu item. On average, our trays serve 8 or 12 people depending on what size you order.
Can I Customize Menu Items?
Yes. Please call us at (917) 472-7682 to discuss.
Can you accommodate allergies and dietary restrictions?
Yes. Please call us at (917) 472-7682 to discuss.
Can I Make Edits To My Order?
Yes. All edits must be made and paid for (if applicable) 24 hours before the date of the catering order.
Can I Set Up Recurring Monthly Or Weekly Orders?
Yes, please contact us directly at cateringteam@honeybrains.com to establish a recurring order.
Do You Require A Deposit?
No. However, all catering orders must be paid in full at least 24 hours before the event date.
Are There Any Hidden Fees?
No. We are transparent with you throughout your ordering process. All fees are clearly listed on your invoice. You must approve all invoices before payment.
*If we didn't answer your question, feel free to send us an inquiry here!*